The Nebraska Department of Correctional Services recently completed a Process Improvement initiative to expedite the way team members report information when they are involved in a vehicle accident.
Before the initiative, accident reports, estimates and photographs were not being submitted in a timely manner, ultimately delaying repairs. The Process Improvement team helped streamline these efforts by eliminating unnecessary and duplicated reports, creating a simple instruction list and implementing a submission timeline.
The improvements reduced the number of process steps from 66 to 20, which means team members...Read more
