The Nebraska Department of Correctional Services recently completed a Process Improvement initiative to expedite the way team members report information when they are involved in a vehicle accident.

Before the initiative, accident reports, estimates and photographs were not being submitted in a timely manner, ultimately delaying repairs. The Process Improvement team helped streamline these efforts by eliminating unnecessary and duplicated reports, creating a simple instruction list and implementing a submission timeline.

The improvements reduced the number of process steps from 66 to 20, which means team members are now spending an average of 1.8 days on accident vehicle reports as opposed to the 8.1 days they were spending on them previously.

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