All personal mail from family and friends such as letters, pictures, and drawings is digitally delivered via the tablet’s “Facility Messages” app under the free profile.
The mailing address is:
Name of facility (no abbreviations or acronyms)
Nebraska Department of Correctional Services
Incarcerated Individual name & ID number
P.O. Box 247
Phoenix, MD 21131
To ensure your mail gets delivered electronically make sure you include:
- Complete facility name (no abbreviations) and state
- Incarcerated Individual’s full name and ID number
- Sender's full name and physical address
- Since all approved mail is digitally delivered via tablet, the sender is encouraged to send copies of letters, pictures, and drawings. This will allow the digital communication to be delivered as intended but allow the original to be retained by the sender on behalf of the incarcerated individual.
- ONLY send personal mail such as letters, pictures, and drawings that are in compliance with NDCS policies
- Read the Incarcerated Individual Mail Policy for further questions
To report mail delivery issues, contact TextBehind support directly at info@TextBehind.com